Curate the perfect service for your business
With three different package options, you can chose the amount of coverage and personalisation you need so your customers feel heard and appreciated without you visiting your inbox.
All emails and Social DMs are responded to within 12 hours using a ‘brand voice’ that is set by you in an initial meeting. (Maximum 40 contacts a month)
From £150
Emails, Social DMs, and Google and TripAdvisor reviews- all monitored and responded to within 4 hours. During an onboarding meeting we'll get to know your brand voice, tone and any specific preferences for customer communications, so every response sounds authentically like you. You'll also receive a monthly report giving you a clear picture of what your customers are asking- helping you continually improve their experience. (Maximum 100 contacts a month)
From £290
The Curated+ Package guarantees that your emails, Social DMs, and Google and TripAdvisor reviews receive responses within the hour. We can also link your online ordering platforms, such as Shopify, so all customer traffic is filtered through Curated Customer Care. During an onboarding meeting we'll get to know your brand voice, tone and any specific preferences for customer communications, so every response sounds authentically like you. A bi-weekly report will give you a full picture of what your customers are asking and when- helping you tailor your brand to customer demand and elevating their experience.
Price upon enquiry